Return And Exchange Policy
Products can be returned within 14 days of purchase.
Returned products must be sealed, unused, and in saleable condition with all accessories.
Customized Gaming Desktops cannot be returned.
Virtual products like iTunes and PlayStation Cards are not eligible for return or refund.
Virtual cards are delivered via automated email and are excluded from the 14-day return policy.
Delivery charges are non-refundable if the order is canceled after dispatch.
Once a refund is approved, it will be processed immediately.
Refunds may take 1 to 2 weeks due to internal bank procedures.
All orders (except Customized Desktops and Virtual Cards) can be canceled after placing.
Cancellations must be requested through the Order History section.
Once the order is shipped, it cannot be canceled through the site and must go through customer support.
Next International follows the official manufacturer warranty policy.
Faulty products will be handled as per the manufacturer's terms.
Customers will be updated regularly on warranty claim status.
Customers may directly approach authorized service centers for warranty if preferred.
Any damaged or faulty items must be reported to customer support within 2 hours of delivery.